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Refund & Return Policy

We follow fair guidelines on Return, Warranty & Refund issues. We try to give our best solution on every issue. Our customer service department works 24/7 to solve the problems. The Ratio of Return, Warranty & Refund is very low but if any inconsistency happens then we try to give solution within 24 hour.

Refund:

  • If unavailable the replacement then refund will be issued
  • If cancel the order before shipped
  • Refund will be return within 7-10 workings days
  • Shipping costs are NON-REFUNDABLE
  • If Customer gets a refund then shipping cost will be deducted from the refund.

Return:

Changes his/her mind:

  • Inform us we will try to do our level best.

Wrong product delivered:

  • Must inform us immediately
  • Don’t break the seal or product’s packet.
  • Try to match with invoice
  • We will bear the whole shipping cost

Received damaged product:

  • Must inform us on delivery date.
  • Take picture of unboxing
  • Make sure presence of delivery man
  • We will bear the whole delivery cost

 

Quality Issue:

Dhaka Audio is not manufacturer of any product so NO RETURN will be allowed if you don’t like the quality of your ordered product.

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